Founded in 1926 by Abraham Bain, we've been headquarter'd in Lowell, MA and protecting homes from pests in Massachusetts, New Hampshire, Rhode Island, and Maine since then. Whether you're a home owner or the owner of an apartment complex, whether you manage a plant or run a kitchen, we're here to help you create the clean, safe, pest-protected environment you deserve.
We continue to grow as a business because we constantly innovate as the industry (and world at large) changes. And while we keep growing, we always make sure to provide our current customers (whether you partnered with us last year or fifty years ago) with the high quality of service that we promised at the start.
We offer the best service because we hire and retain the best service professionals in the business. The industry has changed, and pest management isn't about just applying (or spraying) a product. Our service professionals are a combination of a structural biologist, home inspector, entomologist, educator, and technician. You can be sure that when you partner with Bain, your Service Pro will be communicative, courteous, and will treat your home or business with care.
Quality CARE Agreement
We believe that our commitment to our customers is more than just dealing with pests. It's about making you feel safe, clean, and content in your home or business. We care about you, your family, and your business. We summarize our commitment in our Quality CARE Agreement:
Consistency · Accountability · Responsiveness · Effectiveness
We promise to provide consistently great service, remain accountable for our work, be responsive to your needs, and always use the most effective (and safe) tactics in creating your pest management strategy.