Quality Care Commitment

 

What does Quality Care Mean?

Quality C.A.R.E is a belief woven into the fabric of Bain Pest Control Service since 1952, when Harry Bain’s slogan was “Integrity, Ability, Service”. When Harry’s nephew, Jeffrey Bain, came into the business, in 1982, he realized the value that integrity and ability brought to the kind of service that Bain provided, but he wanted to take it to another level. It was then that Jeff began the development of Bain’s Quality C.A.R.E Programs: Achieving Excellence Through Quality and Commitment.

bain pest control's staff circa 1969
BPCS Team circa 1969

Accountability is a word not taken lightly here at Bain. Most importantly we are accountable to our clients to provide safe, effective treatments. In order to accomplish this we have incorporated a system of checks and balances to ensure that all our technicians receive up-to-date training, as mandated by State regulatory agencies, and a team of Supervisors that provide field training and perform regular quality assurance checks on work that has been performed. This system provides peace of mind to you, knowing that we’re diligently working to provide you with the highest quality of service.

Bain Quality C.A.R.E programs provide a high level of Consistency throughout our organization. Being members of the New England Pest Management Association and National Pest Management Association provides us with a wealth of knowledge and resources to incorporate all of the latest industry information, materials and equipment into our service programs. Being certified by Quality Pro, Quality Pro Green, Quality Pro Schools, BedbugFREE and Dow AgroSciences Sentricon® along with being on the MA FAC 74 State Approved Vendors List and IPM Registry, means that no matter which Bain employee comes to your door, you are being taken care of by a highly trained, highly qualified pest management professional who knows and understands how to provide you with the most effective, environmentally responsible treatments in the industry.

New Bain Pest Control SignageWith thirty-plus service technicians covering the New England area, Bain is unmatched in the industry when it comes to Responsiveness. When a pest issue arises in your home or business, you want your problem addressed as quickly as possible. Bain has the resources to get to you quickly to solve your pest problem in a professional manner.

When eliminating pest issues Effectiveness is ultimately the tell-tale sign of exceptional service. With extensive training and deep tool bags, Bain provides efficient, effective treatment to rid your home or business of unwanted pests, while employing environmentally sound pest management practices.

Residential Quality Care Commercial Quality Care

Not Ready?

Not sure you need service yet? Want to give it a try yourself first? Just want to learn how to prevent problems? Sign up for our (infrequent) email list, and we’ll give you an eight page guide on Preventing & Eliminating Pest Problems.